SAP Knowledge Base Article - Public

2526220 - Quick Card is missing as an Alternate Supervisor

Symptom

Upon checking on an Alternate Employee as a Supervisor, the Quick Card that displays Employee information is missing

MissingQuickCard.png

The expected behavior would be to see the Quick Card

ProperQuickCard.png

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Access the LMS as a user that has been marked as an Alternate Supervisor
  2. Click on the My Employee's tab
  3. Click on an Employee that has the Alternate Employee icon
  4. Next to the Employee's name, the icon for the Quick Card is missing

Resolution

An enhancement request needs to be placed as currently, the missing Quick Card is expected behavior with Alternate Supervisors.

The enhancement needs to be implemented on the Platform/BizX level and not the LMS level.

See Also

Enhancement request process KBA 2090228

Keywords

Quick Card, LMS, sf, Alternate Supervisor, alternate employee, bizx, employee, supervisor, my employees, successfactors, enhancement , KBA , LOD-SF-LMS-ADM , Admin Tools , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-PLT-UM , User Management , Problem

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Learning all versions