SAP Knowledge Base Article - Public

2526184 - Multi Select Unassociated Emails


You have toggled Multiple Selection Mode in Fiori > Service > Unassociated Emails but you cannot tick more than one email.

Reproducing the Issue

1. Go to the Service workcenter.
2. Go to the Unassociated Emails view.
3. Click Toggle Multi Select.
4. Select several emails.

Result: when you try to select several emails this is not working.


This is a known issue.


This functionality is currently still under development and will be available in a future release.


KBA , LOD-CRM-SRP , Service Request Processing , Product Enhancement


SAP Cloud for Customer 1808 ; SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711 ; SAP LE APPL.PLATFORM 1705 ; SAP LE APPL.PLATFORM 1708 ; SAP LE APPL.PLATFORM 1711