SAP Knowledge Base Article - Public

2525965 - HTTP error while importing content in Firefox or chrome browser

Symptom

While importing content in Firefox OR Chrome browser content import throws HTTP error as shown below, the same package/file gets imported successfully in IE or other network.

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Environment

Successfactors LMS

Learning Management System

Reproducing the Issue

Navigate to Learning Administration > Content > Tools > Import Content > Import the file

Cause

This happens because import has problems with FireFox or chrome, due to bugs in the third party Flash component.

It might also be an issue with the network, as when tried with other networks the content upload works fine.

Resolution

This is the expected behaviour which cannot be fixed.

It is recommended from Successfactors that you use IE browser to import content.

Keywords

HTTP Error while importing content Import content , KBA , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning all versions