SAP Knowledge Base Article - Public

2525332 - Error message encountered when withdrawing from Onboarding Equipment Workflow


Application Error message while withdrawing onboarding equipment workflow


All DC, Successfactor Onboarding

Reproducing the Issue

Access the System>Go to Onboarding>New Hire Activities for Candidate>request any of the equipment like Desktop, laptop or Phone

Once the Request is completed again proxy as Approver and  go to To do list Tile and try to decline the Workflow Application Error message will appear

Error Message.png


Permission Issue, User do not have the proper permission.


User who is declaiming or approving the workflow should have the OnboardingProcess permission.

Plese review the KBA 2487677 - Onboarding Process object not appearing

See Also

2487677 - Onboarding Process object not appearing


Application error message while withdrawing workflow Decline Workflow Onboarding NewHireActivity Onboarding , KBA , LOD-SF-OBD-NHA , New Hire Activity , Problem


SAP SuccessFactors Onboarding 1608