2525281 - Accepting Match when duplicate check occurs during hiring is causing saved drafts to lose all saved data.

SAP Knowledge Base Article - Public

2525281 - Accepting Match when duplicate check occurs during hiring is causing saved drafts to lose all saved data.

Symptom

  •  When Onboarding Pre-day 1 feature is enabled, and you hire a candidate in "manage pending hires" tool; you will notice that when accepting match during duplicate check that it will remove all saved data that may have been saved during an earlier saved draft.

Environment

  • SAP SuccessFactors HCM Suite
  • Employee Central
  • Onboarding to EC integration
  • Onboarding Pre-day 1 enabled.

Reproducing the Issue

  1. Log into your instance
  2. Open Manage Pending hires Tool
  3. Select an onboarding candidate to hire
  4. Go through the motions of filling in various fields, but opt to save it as a draft instead of finishing
  5. Now go back and open the draft and click "continue" to finish the hiring.
  6. After you click "continue" you will get the duplication check due to the pre-day 1 setting.
  7. Accept the Match and notice how it removed the saved draft info and reverts back ot initial info (And info provided by onboarding).

Cause

  •  This is currently deemed by design due to a Pre-day 1 feature is overwriting it based on original onboarding data.

Resolution

  • This is looked at and considered by engineering as a potential enhancement/change in product going forward.
  • There is currently no ETA or info yet if this will be fixed.

Keywords

JIRA ECT-79696, saved draft, preday 1, pending hire, duplication, duplicate check , KBA , LOD-SF-EC-INT , Suite Integration (EC to RCM, ONB, CVP) , Problem

Product

SAP SuccessFactors HCM Core all versions