2525011 - Item X: Product (Individual Material) ABC-XYZ Does not Exist or is Retired

SAP Knowledge Base Article - Public

2525011 - Item X: Product (Individual Material) ABC-XYZ Does not Exist or is Retired

Symptom

You created a Credit Memo with Individual Material but when trying to post it the following error message appears: 'Item X: Product (individual material) ABC- XYZ does not exist or is retired.'

(ABC stands for the Individual Material ID, XYZ stands for the Individual Material Description).

Reproducing the Issue

  1. Go to Supplier Invoicing Work Center.
  2. Go to Invoices and Credit Memos view.
  3. Search for the relevant Credit Memo.
  4. Click Post.

The system triggers the error message: 'Item X: Product (individual material) ABC- XYZ does not exist or is retired.'

Cause

In the Individual Material field in the Credit Memo you have manually entered the Individual Material ID and the Individual Material Description. The system will recognize whatever content is entered into this field as the Individual Material ID. If you enter the ID and the Description, the system will not find any matching Individual Material ID and will trigger the error message. Only the Individual Material ID should be entered into this field, the system will then add the Individual Material Description automatically.

 

Resolution

  1. Go to Supplier Invoicing Work Center.
  2. Go to Invoices and Credit Memos view.
  3. Search for the relevant Credit Memo.
  4. Click Edit.
  5. Click View All.
  6. Go to Items tab.
  7. Highlight the relevant Item.
  8. Under Item Details choose Cost Distribution tab.
  9. In the Individual Material field only enter the relevant Individual Material ID without the Individual Material Description.

 

The Credit Memo will now be consistent and you will be able to post it.

Keywords

KBA , SRD-FIN-FA , Fixed Assets , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711