2524704 - User's Saved Dashboard Filter Selections are Reset to default

SAP Knowledge Base Article - Public

2524704 - User's Saved Dashboard Filter Selections are Reset to default

Symptom

A user's filter profile for Dashboards were reset or refreshed to show default values or All.  The saved filters from the last session were overwritten

Environment

  • SAP SuccessFactors HCM Core
  • Dashboards

Cause

Changes were made to the tiles or standard dashboards.

Resolution

The only time a user’s filter selections are reset is when the tiles in a tile-based dashboard are changed by the admin.  Any changes to dashboards and tiles will cause the filters to refresh and the user will have to re-apply them again.  This is working as designed.

Keywords

filters default, dashboard filters refresh, user filters not saved , KBA , LOD-SF-ANA-DSH , Dashboard and YouCalc , How To

Product

SAP SuccessFactors HCM Core 1708