SAP Knowledge Base Article - Public

2524697 - Account Details data source showing same data for Created On and Changed On fields

Symptom

When navigating in a report based on Account Details data source, you note that report results is showing the same data for both Created On and Changed On fields.

Reproducing the Issue

  1. Log into the system
  2. Go to Business Analytics work center and Design Reports view
  3. Search for the report ABC
  4. Open and run the report, ensuring both Account, Changed On and Created On fields are included in Rows pane
  5. Note that Changed On and Created On fields are showing the same value for some Accounts

Cause

This behavior occurs because once you create an Account in the system, it will assume that you're not only creating, but also you are changing the account at this given time. So, in other words, you're changing the account for the first time as you create it.

Resolution

This is the system expected behavior.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711 ; SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711