2524577 - LMS - Can individual survey questions be optional?

SAP Knowledge Base Article - Public

2524577 - LMS - Can individual survey questions be optional?

Symptom

Can individual survey questions be optional?

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

1. Create a Questionnaire Survey

2. Notice that individual questions are marked as Mandatory (red asterisk)

Resolution

On the question level, there is no option to change this.

You have the option of having the whole survey "Mandatory" or "Optional", but not individual questions within a survey.

However, we can suggest a workaround that you could consider using.

Navigate to:

LMS Admin > System Admin > Configuration > System Configuration > LMS_ADMIN (edit) > Look for "UsersCanSubmitIncompleteOptionalSurveys"

If you set this to "true", then users can submit an incomplete survey (meaning they have an option not to answer all questions). But please note that this will only work if the whole survey is marked as "Optional". If the whole survey is "Mandatoy", then users will still be required to answer all questions.

Keywords

Survey questions, Questionnaire Survey, Optional question, Mandatory question, UsersCanSubmitIncompleteOptionalSurveys , KBA , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508