2524307 - LMS: Can external users access catalog from mobile browsers?

SAP Knowledge Base Article - Public

2524307 - LMS: Can external users access catalog from mobile browsers?

Symptom

Catalog is not showing when external users are accessing Learning on their mobile browsers.

Environment

Successfactors Learning Management System (LMS)

Reproducing the Issue

1. Open browser in your mobile.

2. Login on your portal as an external user. There is no catalog available regardless of the browser.

 externalportal.jpg

Cause

This is a standand behavior. Catalog is not supported in mobile browsers for external users.

Resolution

Customer can submit an enhancement request.

See Also

2167560 - Submit an Enhancement Request for LMS

2073597 - SITE: Catalog availability to external users

 

Keywords

mobile, external users , KBA , LOD-SF-LMS-MOB , Learning Mobile Application , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning 1702