2524142 - Approvals Status report: Filter applied on the report doesn't work and still pull the data for all records

SAP Knowledge Base Article - Public

2524142 - Approvals Status report: Filter applied on the report doesn't work and still pull the data for all records

Symptom

When running the Approvals Status report, I have applied Scheduled Offering filter to run it for specific offering ID but when I review the downloaded CSV file its generated for all records instead of only specific offering.

Environment

Successfactors LMS

Learning Management System

Reproducing the Issue


1. Report > Approvals Status(CSV)
2. Search for any one offering ID using Offering Filter.
3. Select the offering and click on Add to Filter & then Submit Filter.
5. Run Report.

Cause

When running the report admin would have seleted all the Request Type options available in the report criteria.

Resolution

To run it for specific offering only ensure that you select the offering on the Scheduled offering Filter and also uncheck all the Request Type options shown below in screen shot:

Approvals-Status.PNG

The report is driven by the 'Request Type' checkboxes that override the filter criteria i.e, Request-Type over rules Item filter, SO filter and External requests.

Keywords

Approvals Status report

Filter not working

Request Type LRN-21363 , KBA , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning all versions