Your customer is trying to revoke the cancelation status in PIR (Project Invoice Request)
Reproducing the Issue
- Go to the Customer Invoicing work center.
- Choose the Project Invocing->Project Invoice requests view.
- Find Customer Project Request XYZ.
- You will find the Customer Project Invoice Request is in To Be Invoiced status.
- Cancel the PIR XYZ
This is a expected behavior, It's not possible revert the cancelation status
Once the invoice request is processed we cannot make backend changes to revoke the cancellation.
Once the invoice request is cancelled, we cannot revoke the cancellation. So for instances PIR XYZ.
Creates the PIR again.
KBA , AP-CI , Customer Invoice Processing , How To