2523112 - 'Featured' is the only available option in Learning Widget

SAP Knowledge Base Article - Public

2523112 - 'Featured' is the only available option in Learning Widget

Symptom

  • In SAP Jam users can add widgets in various places (e.g. Overview page, Blogs, Wikis).  
  • If your company has SAP Jam integrated with LMS then the Learning widget is available within SAP Jam
  • Within the Learning widget in SAP Jam the only option available is 'Featured' (Show featured learning items). All other options are grayed out, is this intended? 

Reproducing the Issue

  • In SAP Jam, when in edit mode (on an Overview page, blog, wiki etc.) select 'Add Widget' and then select 'Learning Widget'. 
  • Note that the only option available is 'Featured'

Learning widget.jpg

Cause

This is expected behaviour if the group was not created from a Learning item in LMS

Resolution

The disabled options, Item Detail, Related, and Specific, are available only when a group is created based on a learning item (in LMS).

  • Item Detail will display details about the learning item.
  • Related will display data that are related to the learning item.
  • Specific allows you select specific items that are related to the learning item. 

Keywords

integration gray "grayed out" , KBA , LOD-SF-JAM , SAP Jam , Problem

Product

SAP Jam Collaboration all versions