Firefly Error: Error [IOLayer]: (#1005) Failed to execute 'send' on 'XMLHttpRequest': Failed to load 'https://<BI Platform Host>:8443/sap/boc/ina/GetServerInfo?timestamp=<#############>'. in SAP Analytics Cloud (formerly known as SAP BusinessObjects Cloud / BOC)
- SAP Analytics Cloud 2017.16.0
- SAP BusinessObjects Business Intelligence platform 4.2 SP4
- SAP BOE LIVE DATA CONNECT 1.0.0 and 1.0.1
Reproducing the Issue
- Connecto to SAP Analytics Cloud tenant
- Create a "Live Data Connection > SAP Universe" connection with Connection Type = "Direct"
- From the Main Menu click "Create > Model"
- Choose the "Live Data Connection > SAP Universe" connection with Connection Type = "Direct"
- Notice the error
SAP Analytics Cloud 2017.16.0 requires "x-boe-session-token" in "<Tomcat dir>/webapps/cs_ina_agent/WEB-INF/web.xml"
- Edit "<Tomcat dir>/webapps/cs_ina_agent/WEB-INF/web.xml"
- Edit "<param-name>cors.allowed.headers</param-name>" to add ", x-boe-session-token" to <param-value>x-csrf-token, x-sap-cid, content-type, authorization, accept, x-request-with, x-boe-session-token</param-value>
- Edit "<param-name>cors.exposed.headers</param-name>" to add ", x-boe-session-token" to <param-value>x-csrf-token, x-sap-cid, content-type, authorization, accept, x-request-with, x-boe-session-token</param-value>
- Save <Tomcat dir>/webapps/cs_ina_agent/WEB-INF/web.xml
- Restart Tomcat
Install SAP BOE LIVE DATA CONNECT 1.0.2 when available
- Help resources
- Help portal
- SAP Community ( Questions & Answers / Direct Link to ask question / Blogs )
- SAP community wiki
- Ideaplace forum ( for enhancement requests & new features )
- Video tutorials
- Videos by topic areas: ( Overview, What's New, Models and Connections, Stories, SAP Digital Boardroom, Planning, Predictive, Collaboration, Administration )
- Training events
- Past event recordings
- New user handbook
- How to connect to on-premise data
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud
- Introducing SAP BusinessObjects Cloud: BI and Planning (SAP Press book)
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