2522458 - Deletes the bank field value when it is first selected

SAP Knowledge Base Article - Public

2522458 - Deletes the bank field value when it is first selected

Symptom

When we edit an existing Payment Information record and select a different bank value, the bank field value gets blank. It happens in Payment Information portlet as well as in Manage Data.

Environment

Employee Central: Payment Information

Cause

Incorrect configuration

Resolution

In the object definition of Payment Information Detail, there is a field (most probably custom field) where an incorrect field criteria is maintained.

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Edit the Field Criteria and correct Destination Field Name to bank.internalId. It'll resolve the issue.

 

Keywords

ECT-80265 remove removing deleting refresh , KBA , LOD-SF-EC-PAY , Payment Information , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708