SAP Knowledge Base Article - Public

2522213 - Error when adding content object to an item in LMS

Symptom

When LMS admins are trying to add the content object to item get the error message as below:

AddContentObjectToItem.png

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

In the LMS admin side, click on:

  1. Go to Learning > Items > search for any item;
  2. Click on the Online Content tab > Add a new content object;
  3. Search for any object available in system and click on Add.

Cause

This is because the LMS admin who is performing the action does not have "Search Content Object" workflow assigned to its role.

Resolution

Add the "Search Content Object" workflow to the admin role.

In the LMS admin side, click on:

  1. System Admin > Security > Role Management;
  2. Search for the admin role who is having the issue;
  3. Go to the Workflows tab > Click on add one or more from the list link;
  4. Select the Add Content Object workflow and click on Add;
  5. Now, ask the admin to logout and login again and the admin will be able to add the content object to item.

Keywords

Add Content Object

Error while adding the object to item

You do not have permission to perform this action with the specified domain

LRN-22261 LRN-17467 , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-WOR , Workflows/ Permissions , Problem

Product

SAP SuccessFactors Learning all versions