2521415 - Missing Accounts tab While defining Organizational Work Distribution Rules

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2521415 - Missing Accounts tab While defining Organizational Work Distribution Rules

Symptom

You are not able to find the tab Account while defining the Work Distribution Rules for the Sales Unit which is responsible for Sales Order.

Reproducing the Issue

  1. Go to Organizational Management workcenter
  2. Select Organizational Work Distribution subview
  3. Select Sales Unit for Sales under Sales and Marketing
  4. Select Edit button

You will see that there are no sub tabs for ABC Classification | Industry | Account.

Cause

In order to enable tabs ABC Classification | Industry | Account, it is necessary to add this activity Criteria to Determine Responsibilities for Sales in Business Configuration.

Resolution

You may follow the below steps in order to add this activity in Project Scope:

  1. Go to Business Configuration work center
  2. Select Implementation Projects view
  3. Select the required Project and select Open Activity List
  4. Select the Fine-Tune Phase
  5. Show: All Activities and search for Criteria to Determine Responsibilities for Sales
  6. You will be able to see that this activity is not in the project
  7. Select Add to Project and open it
  8. Click on Select Criteria to Determine Sales Unit - Sales
  9. Change the criteria to Sales Unit by Region, Account, ABC Classification and Industry
  10. Save

After that you will be able to see the fields: ABC Classification | Industry | Account under Work Distribution Rules for Sales Unit for Sales

Keywords

KBA , SRD-MD-OM , Organizational Management , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP BUSINESS BYDESIGN 1802 ; SAP Business ByDesign 1711