2521359 - LMS: Sorry. Your request has been denied.

SAP Knowledge Base Article - Public

2521359 - LMS: Sorry. Your request has been denied.

Symptom

Unable to launch content with video file.

inavalidauth.jpg

Environment

SAP SuccessFactors Learning Management Systems - All Versions

Reproducing the Issue

  • Launch a course from My Learning Plan.

Cause

  • Akamai only supports 1GB maximum for a single video file.

Resolution

See Also

2298876 - What is Akamai

2310570 - Internet Explorer settings to launch online content - LMS

Keywords

InvalidAuthCookie, Akamai, video file, iContent, Sorry. Your request has been denied. , KBA , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning all versions