2521096 - Unable to proxy - the requested operation is not available error

SAP Knowledge Base Article - Public

2521096 - Unable to proxy - the requested operation is not available error

Symptom

  • I am unable to proxy as a user, I receive an error saying "the requested operation is not available"
    Error.PNG
  • Proxy rights have been granted via proxy management

Environment

  • BizX Platform

Reproducing the Issue

  • Select the Proxy Now feature
    Proxy now1.png
  • Enter the user you would like to proxy as
  • You select their name and then the error appears

Cause

  • Although some modules are enabled for the user to proxy as via proxy management, the "Home Page Tab" is not selected.
    Tab.PNG

Resolution

  • As per system design when you proxy as a user, you arrive at the homepage initially. As the homepage access permission is not granted, this prevents the proxy from working and causes the error to appear.

Keywords

KBA , LOD-SF-PLT-PRX , Proxy , Problem

Product

SAP SuccessFactors HCM Suite all versions