SAP Knowledge Base Article - Preview

2521080 - Error: 'HY000: General error: string too long' when refreshing a report based off Salesforce.com Command Object in Crystal Reports

Symptom

  • Error: 'General Error'
  • Reports based off Salesforce fails in Crystal Reports.
  • After applying a product update, report based off Salesforce.com Command Object fails in Crystal Reports with the error: 

           Failed to retrieve data from database.
           Details: HY000:[Simba][ODBC] (10001) General error: string too long      
           [Database Vendor Code: 10001 ]’
                       
       Or displays the error:

            Failed to retrieve data from database.
            Details: HY000:DSI The error message GenErr1 could not be found in the en-US locale…


Read more...

Environment

  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
      
  • Salesforce.com

Product

SAP Crystal Reports 2013 ; SAP Crystal Reports 2016

Keywords

CR, SForce , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.