2521011 - Pay group is missing - error on requesting time off

SAP Knowledge Base Article - Public

2521011 - Pay group is missing - error on requesting time off

Symptom

When requesting time off, we get error: Compensation information for employee is incomplete. Pay group is missing :

2521011-2.JPG

Environment

Employee Central - Time Off

Reproducing the Issue

  • Proxy/login  as employee > time off > request leave
  • Login as superadmin > go to any employee > time off  > administer time > request leave

Cause

Prerequisite:

  • payroll integration is enabled in provisioning
  • Time off is enabled in provisioning

The pay group is required payroll integration is enabled and data is transferred to payroll. Without a pay group, no data replication to payroll will be successful.

This logic is an expected behavior, the checks are executed before the payroll replication has started: as soon as it is clear that a pay group is missing, we get the corresponding error message.

We can see that under admin center > data replication configuration > absence data is being replicated to payroll system in our test system where we faced this issue. So absence data is being replicated and system will validate for pay group as soon as you start leave request:

2521011-1.png

Resolution

If payroll integration is enabled then as per data replication configuration, while making changes to any relevant fields/data, all payroll related objects (including paygroup) should be maintained.

Keywords

Compensation information for employee is incomplete Pay group is missing  Pay group is missing Compensation information for employee is incomplete absense replication payroll integration time off

Enable Employee Central Payroll
, KBA , LOD-SF-EC , Employee Central , LOD-SF-EC-TIM , Time-Off , Problem

Product

SAP SuccessFactors HCM Core all versions