User is having issues when trying to complete her training:
There are two curricula assigned to her record which are visible in her learning plan but the items from the requirement pool are unavailable for selection.
From the Learning plan the user selects 'Choose Courses'
The items are not hyperlinked and cannot be selected
When other users try to select Items from the requirement pool they are able to do so without issue.
SuccessFactors Learning Management System (LMS) - All Supported Versions since b1705
The user in question does not have access to the catalogs in which the items are contained.
Assign the relevant catalogs to the user.
Requirement, Pool, catalog, access , KBA , LOD-SF-LMS-ITE , LMS Items , Problem