2520539 - Error in Employee Profile while going in Learning tab

SAP Knowledge Base Article - Public

2520539 - Error in Employee Profile while going in Learning tab

Symptom

While navigating to learning tab of employee profile error pops up as shown in screenshot.

 EP.png

Environment

SAP SF BIZX LMS integrated instance

Reproducing the Issue

1) Go to My employee profile from the home tab.

2) Go to learning tab in Employee profile.

Cause

Integration between bizx to LMS is not correct

Resolution

Need to correct the integration configuration present in the LMS - > bizx config file
Also back end provisioning configuration needs to be corrected.

There could be a need to check all the integration related configuration,

In case of partners they can use the referenced KBA (https://launchpad.support.sap.com/#/notes/2318325) to check and correct the integration.

Customer needs to open a case with CS in order to check the integration configuration.

See Also

https://launchpad.support.sap.com/#/notes/2318325

Keywords

Error employee profile Integration issue Error foot print , KBA , LOD-SF-LMS-INT , LMS Integrations , Problem

Product

SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors Learning 1705 ; SuccessFactors Learning 1311