2520537 - Not able to create users - Onboarding

SAP Knowledge Base Article - Public

2520537 - Not able to create users - Onboarding

Symptom

  • Trying to create an user in onboarding and getting an error  (The  user with given login already exists)
  • Can not create an user in Onboarding -> Security -> Users

Environment

SF Onboarding - all environment

Cause

  • Given user already exist in Onboarding data base

Resolution

If you really want the same user id, please create a support ticket for further analysis.

Note: Support engineers, please review the internal Memo section for further information

Keywords

KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Onboarding 1608