SAP Knowledge Base Article - Public

2520322 - SuccessFactors System ID is truncated to 3 characters (Data Center 10 shown as DC1) - SAP ONE Support Launchpad

Symptom

  • Why is the System ID displaying only three characters
  • The full system name isn't being displayed on the support portal
  • SuccessFactors system is located on Data Center 10, but the system ID shown in Launchpad is DC1

Environment

  • SuccessFactors
  • SAP ONE Support Launchpad

Cause

This behaviour is due to the 3 digits limitation of “System ID” in SAP ONE Support Launchpad.

Resolution

Genernally the system ID shown in Support Portal for SF BIZX are defined as the DataCenter where it located. For example, DC4, DC8.

But for systems located in DC10, the system ID is shown as DC1. This is because system ID shown in Support Launchpad has a limitition rule, it only contains 3 digits. There is no need to be worried, this is not an issue, but System Specification.

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Keywords

DC1, System ID, SuccessFactors system sf system , sfsf system , sf tenant , instance , , KBA , XX-SER-SAPSMP-SYS , SAP Support Portal - System Data , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , How To

Product

SAP SuccessFactors HCM Core 1702