SAP Knowledge Base Article - Public

2520207 - Which Fields Will Be Searched When Use Basic Search in Lead Object Work List

Symptom

When use basic search in Leads object work list, you are wondering which fields will be looked up for to impact the result list.

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Leads view.
  3. In the Leads object work list screen, input XYZ in the basic search place. (XYZ represents any words or nunbers)

You will get the result list of the leads. And you are wondering which fields were looked up to impact the results.

 

Cause

Using basic search in Leads object work list, the system will not search for all the fields, but some particular fields.

Resolution

Using basic search in Leads object work list, the system will search for the fields as below:

  • ID
  • Name
  • AccountName
  • ContactName
  • ExternalID
  • OwnerName
  • OwnerSalesName
  • Plus those extension fields which are showing in the advanced search.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Hybris Cloud for Customer 1708 ; SAP LE APPL.PLATFORM 1708