When use basic search in Leads object work list, you are wondering which fields will be looked up for to impact the result list.
Reproducing the Issue
- Go to the Sales work center.
- Go to the Leads view.
- In the Leads object work list screen, input XYZ in the basic search place. (XYZ represents any words or nunbers)
You will get the result list of the leads. And you are wondering which fields were looked up to impact the results.
Using basic search in Leads object work list, the system will not search for all the fields, but some particular fields.
Using basic search in Leads object work list, the system will search for the fields as below:
- Plus those extension fields which are showing in the advanced search.
KBA , SRD-CC , Cross Components , How To