SAP Knowledge Base Article - Public

2519309 - How to check if a user has ‘Employee Export’ permissions

Symptom

There is an "Employee Export" job related to the sync between BizX and SAP Jam. The user who is the owner of this job must have 'employee export' permissions, the sync will fail.

Image/data in this KBA is from SAP internal systems, sample data, or systems. Any resemblance to real data is purely coincidental.

Environment

SAP Jam

SF BizX

Cause

If the user, who is the owner of the 'employee export' JobType (mostly naming "employee export to cubetree") now no longer exists/inactive/has moved department/had permissions removed the job will fail.

Resolution

How to check:

  1. As a BizX admin go to ‘Admin Center’
  2. Under ‘Manage Employees’ select ‘Set User Permissions’ and ‘View User Permissions
  3. Enter the user details and click ‘View Permissions
  4. In view permissions search for ‘Employee Export' and click on the permission role corresponding to it.
  5. Scroll to the bottom to make sure the target population is set to "All(Employees)".

If the user does not have the permissions you need to either:

  1. add the 'employee export' permission to a Permission Role that is linked to a Permission Group that the user is a member of. 
  2. create a new permission group, add the user, then create a new Permission Role and add 'Employee Export' permission'. 

employee export.jpg

Keywords

Employee Export to cubetree Employee export BizX - Jam sync , KBA , LOD-SF-JAM , SAP Jam , LOD-SF-JAM-INT , JAM/ BizX Integration Issues , LOD-SF-JAM-SNC , User Sync Issue , How To

Product

SAP Jam Collaboration all versions ; SAP SuccessFactors HCM Suite all versions