SAP Knowledge Base Article - Public

2519285 - KPI Tile on Home Navigates to Context Dashboard Rather Than Context Report

Symptom

KPI (key performance indicator) tile on Homepage leads to Context Dashboard rather than the Context Report.

Reproducing the Issue

  1. Go to the Home Work center.
  2. Click on a KPI Tile.

Navigates to Context Dashboard rather than the Context report you have maintained.

Cause

In the KPI settings you have entered Context Dashboard along with Context Report.
Context Dashboard has priority over Context report hence it will navigate to Context Dashboard.

1.png

Resolution

If you want to navigate to Context Report on clicking the tile from homepage remove the context dashboard from the KPI settings.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP HYBRIS C4C CORE all versions