2518640 - Form Audit Trail : Links Greyed out for some users

SAP Knowledge Base Article - Public

2518640 - Form Audit Trail : Links Greyed out for some users

Symptom

When accessing the form "information", under the Audit trail Section, links to access previous versions/modifications are greyed out for some/all users

AuditTrail_Grey.jpg

Environment

  • Compensation & Variable Pay
  • Performance Management

Reproducing the Issue

  1. Launch a form and make modifications.
  2. Route form to next user.
  3. Proxy as that user and access the form in the inbox.
  4. Click on the information icon Infomration_icon_v2.jpg
  5. Check if the "modify" link can be accessed.

Cause

The Access to these links are controlled by the following 2  settings located under "Company System and Logo Settings"

Settings_vis.jpg

So only users specified in the above setting, i.e Managers, or Everybody, will be able to access those links in the Audit Trail.

 

 

Resolution

Simply set the access to those links as it best suits you business need.

Once granted, as in below screenshot for example to everyone

Settings_vis_2.jpg

The links in the audit trail will then be active and users will be able to click on them to access the information

AuditTrail_Active.jpg

Keywords

  • Audit Trail
  • Revision History
  , KBA , LOD-SF-CMP-FRM , Forms & Templates , LOD-SF-PM-FRM , Forms & Templates , How To

Product

SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors HCM Core 1711 ; SuccessFactors HCM Core 1207 ; SuccessFactors HCM Core 1210 ; SuccessFactors HCM Core 1302 ; SuccessFactors HCM Core 1305 ; SuccessFactors HCM Core 1308 ; SuccessFactors HCM Core 1311 ; SuccessFactors HCM Core 1402 ; SuccessFactors HCM Core 1405 ; SuccessFactors HCM Core 1408 ; SuccessFactors HCM Core 1411 ; SuccessFactors HCM Core 1502 ; SuccessFactors HCM Core 1505 ; SuccessFactors HCM Core 1508