SAP Knowledge Base Article - Public

2518638 - Payment Information migration issues

Symptom

Payment Information migration (from Upgrade Center) fails. The error message (Admin Centre -> Monitor Job -> Job Response file) can be any of the following:

Data inconsistency is present for employee
User has no job information
Amount/Percentage 0 is not considered into migration
{0} is a required field/association in Object {1}

Environment

Employee Central: Payment Information

Resolution

There can be many issues causing the failure.

When the migration happens, Direct Deposit’s “Deposit Type” field corresponds to MDF Payment Information’s “Pay Type” field. If "Deposit Type" value is Null or Balance, then "Pay Type" value becomes “Main”. Hence there has to be atleast one Direct Deposit record for the users with "Deposit Type" value as either Null or Balance. This is because each user must have one Main Payment Method in new MDF based Payment Information portlet.

If the issue persists, check object definition (Admin Centre -> Configure Object Definitions) of Payment Information Details. Make sure that fields visibility are configured fine. Also, make sure that no optional field is marked as mandatory. Additionally, verify that the users have valid Personal Information and Job Information records.

If the migration still fails, keep backup of the Direct Deposit data for the impacted users. Then delete Direct Deposit data for the impacted users and re-try the migration.

Keywords

data_inconsistency amount/percentage field/association ECT-76429   , KBA , LOD-SF-EC-PAY , Payment Information , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1705