2518360 - Document Management (File Storage Management)

SAP Knowledge Base Article - Public

2518360 - Document Management (File Storage Management)


This article reviews over-all usage of the Manage Documents feature in Admin Center:

  • Attachment storage allocation;
  • Attachment User Limit;
  • Attachment Maximum File Size;
  • Attachment Limit Notification Monitor Period;
  • Attachment Format Support in All Modules;
  • Tool Usage.


SAP SuccessFactors Platform / BizX.


What is Document Management (File Storage)?

Document Management helps you better manage documents uploaded by users to the SAP SuccessFactors HCM Suite. Users can upload, search, and download documents that are relevant to your SAP SuccessFactors solutions, such as SAP SuccessFactors Employee Central or SAP SuccessFactors Performance and Goals. Note that these attachments are subjected to the storage limits set up in the back-end system.  Please see below the settings that are configurable on the Provisioning back-end system.

How do I have access to this tool?

In order for you to access the Manage Document page, you need to have the "Manage Documents" permission set for your user.

How to Use the Tool:

  1. Select the document; 
  2. Click the arrow symbol on the right-hand side to export and download the document;
  3. Click the funnel icon to filter the options for file type, status,  and file size;
  4. Click the eye symbol to sort the files into descending and ascending orders and group files based on criteria available, for example: File Name, File Size, File Type, User ID, Last Modified, User Name, First Name, and Last Name.

What are the settings that can be configured?

  • Attachment Storage Allocation: 1GB, 2GB, 5GB, 10GB, 50GB, 100GB, 200GB, 500GB, 1TB;

  • Attachment User Limit: No limit, 5MB, 10MB, 20MB, 50MB, 100 MB;

  • Attachment Max File Size: 5MB and 10MB;
    NOTE: This is the maximum file size that can be uploaded. It is not designed for video and audio files.

  • Attachment Limit Notification Monitor Period: 1 day, 3 days, 7 days, Never;
    NOTE: Admins who have access to Manage Documents receive a notification when threshold hits 75% of their total attachment storage allocation. When notification is turned on, the system runs a job to trigger the e-mail reminder.

  • File Formats Supported: doc, pdf, csv, htm, ppt, xls, gif, png, jpg, jpeg, html, rtf, bmp, xlsx, docx, pptx, txt, & msg.

NOTE: Please contact SAP Cloud Support team if you wish to have your settings adjusted.


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SAP SuccessFactors HCM Suite all versions