2518321 - Report Fields Party Role (Selection) and Party (Selection) Are Inconsistent

SAP Knowledge Base Article - Public

2518321 - Report Fields Party Role (Selection) and Party (Selection) Are Inconsistent

Symptom

Reports that use the data source Opportunity Header (CODOPPH) show an inconsistent behaviour in the field Party Role (Selection). When you add this field to the report view and filter for some opporunities, it shows particular party roles; however when you remove the filter (or change it), the party roles change for the same opportunities.


The expectation is that all roles are shown straight away; no selection on the party role should show them all.

Reproducing the Issue

  1. In HTML5, go to the work center Business Analytics, view Design Data Sources.
  2. Search for CODOPPH (Opportunity Header) and click on Preview.
  3. In the selection, choose a particular Opportunity and click on Go.
  4. Add the field Party Role (Selection) from the Available Fields.
  5. A party role is displayed, e.g. Account.
  6. Go back to the selection and add (as one example) the variables Employee Responsible in the field Party Role (Selection).
  7. Click on Go again.
  8. Now the report shows the role Employee Responsible for the same opportunities.

This seems inconsistent. When no selection is done on the party role, all of them should be shown.

Cause

The two fields Party Role (Selection) and Party (Selection) are designed to be used in the selection only (not in the report view). The background is as follows:

The purpose of these fields is to see whether the selected party / party role exists in some opportunities. For example, you would like to find those opportunities which have the role 218 - Manager. In that case you enter it into Party Role (Selection), and if you know the exact party, you can also enter to Party(Selection). Now in the result it will show all the opportunities with the above restriction.

However in the scenario described previously, you are also displaying this field in the report view, to see which value the party role has. This will be different depending on what you have entered in the selection. As mentioned, this is the design of these fields (hence they were labelled "(Selection)").

Resolution

You can make use of the data source Opportunity Involved Parties (technical ID CODOPPPTYB) if you would like to see the party roles in the report view.

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP HYBRIS C4C 1705 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711 ; SAP LE APPL.PLATFORM 1708 ; SAP LE APPL.PLATFORM 1711