2518231 - Warning Message on Converting a Lead Status

SAP Knowledge Base Article - Public

2518231 - Warning Message on Converting a Lead Status


A Lead cannot be accepted or declined without a reason, specific reason should be mentioned in Reason Code field without which a warning message should pop up

Reproducing the Issue

  1. Navigate to Sales Work Center
  2. Go to Leads View
  3. Open the lead ABC(where ABC is the lead ID)
  4. Change the status of lead to Accepted/Declined
  5. Save the transaction
  6. No warning message to set Reason Code field is shown


This is the current system behavior


The functionality to pop up warning message is planned to be made available in a higher release. At this point in time, we are not in a position to provide more accurate information on date and/or timelines for this future release


KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , How To


SAP Hybris Cloud for Customer 1708 ; SAP LE APPL.PLATFORM 1708