2518128 - How to Stop Notifications for Business Users

SAP Knowledge Base Article - Public

2518128 - How to Stop Notifications for Business Users

Symptom

You are receiving unwanted notifications inside the system and you want to stop them.

Reproducing the Issue

  1. Login in the system;
  2. Click in the "!" icon on the left pane.

You do not want to see these notifications or at least want to stop them for certain task types.

Cause

You have the question "Do you want to notify business users using e-mail without additional subscription about Business Task Management items?" in the scope of your project.

Resolution

  1. Go to Business Configuration work center;
  2. Select Implementation Projects view;
  3. Click in Edit Project Scope link;
  4. Go to step 4 Questions;
  5. Expand Communication and Information Exchange > Business Process Management > Business Task Management;
  6. Uncheck the In Scope checkbox for the question "Do you want to notify business users using e-mail without additional subcription about Business Task Management items?".

This way users will need to subscribe manually if they want to receive e-mail notifications for any Business Task Management task.

OR

  1. Click in "!" icon in the left pane;
  2. Identify the unwanted notification;
  3. Click in the blue back arrow icon (its tooltip appears as "Unsubscribe from E-mail".

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This way the user will not receive notifications for this particular task type.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP HYBRIS C4C 1705 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711