2517922 - ONB - PHV - California - not able to edit the Panel or to complete the PHV step

SAP Knowledge Base Article - Public

2517922 - ONB - PHV - California - not able to edit the Panel or to complete the PHV step

Symptom

Not abel to edit the CA_WTPA_SalaryAndCompensations Panel 

Environment

Successfactor Onboarding

Onboarding Panel 

Reproducing the Issue

While completing the PHV step for a candidate, hiring manager is not able to edit the Over Time Pay Rate Section in CA_WTPA_SalaryAndCompensations Panel or hiring manager is not able to procced further 

Cause

>All the details in CA_WTPA_SalaryAndCompensations is auto calculated based in the Employee's rate of Pay field, hiring manager will not be able to edit this panel
>Employee's Rate of Pay should only have value like 18, it should not contain any currency symbol like $18 as shown in the below screen shot. if it has currency symbol then the other value's will not be populated and will not be able to complete the PHV step.

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Resolution

 If you notice any currency symbol other than the value, please create Support ticket and support team will be able to delete the currency symbol from the backend. 

Keywords

CA_WTPA_SalaryAndCompensations Not able to edit the Panel , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors HCM Core 1705