2517885 - Copy address from employee is not visible in emergency and dependents portlet

SAP Knowledge Base Article - Public

2517885 - Copy address from employee is not visible in emergency and dependents portlet

Symptom

“Copy address from employee” functionality in emergency contacts and dependents portlet was not working and has been fixed in the 1708 release.

Now the field is not visible in these portlets except the add new hire wizard.

Environment

Employee Central

Reproducing the Issue

1. Check if the below fields are enabled in the succession data model:

is-address-same-as-person for dependents (personRelationshipInfo) portlet
isAddSameAsEmployee for emergency contact (emergencyContactPrimary) portlet

2. Check if the Role-based permission access is provided for Employee Data category -> Emergency contact and Employee Central Effective Dated Fields category-> "Copy address from employee" field under dependents.

3. Go to Employee's Personal information-> Emergency Contact or Dependents portlet and “Copy address from employee” field is not appearing in emergency contacts and dependent portlet.

Resolution

For the "Copy address from employee" field to be visible, please make sure that:

1.  There is 'home' address type in picklist addressType. Please see artcile 2448334 - Home Address: AddressType Picklist can't be changed from Active to Deleted and back from Deleted to Active

2. Employee has "Home" address type populated in his Home Address portlet.

See Also

  • 2615336 - Check Tool: Check that the address types "home" and "business" are not active (AddressTypesHomeAndBusinessNotActive)
  • 2448334 - Home Address: AddressType Picklist can't be changed from Active to Deleted and back from Deleted to Active

Keywords

Copy address from employee, isAddSameAsEmployee, Emergency Contact, Dependents, Employee Central, addressType , KBA , picklist addresstype home address , copy address from employee , emergency contact , is-address-same-as-person , isaddsameasemployee , employee central , dependents , LOD-SF-EC-PER , Person Information , Problem

Product

SAP SuccessFactors HCM Core all versions