SAP Knowledge Base Article - Public

2517097 - Cost and Amount fields not editable while Self Recording External Event

Symptom

While record learning as an user for External Event at the end it is showing Cost and Amount. However there is no place to enter cost and amount during record learning process.

Environment

SuccessFactors Learning

Learning Management System

Reproducing the Issue

  1. Login as user and under Home page Go To Links -> Record Learning -> select External Events:
  2. Enter all the required details and click Continue button

          Note: Here we do not have an option to enter Cost amd Amount field:

          1.png

 

   3.   In the next screen we could see Cost and Amount field, where we do not have any option to enter values for these fields.

      2.png

 

  4. Select Approvers and click submit button:

    3.png

  4.png

Resolution

As per discussion with Product Management team this is an expected behavior.

Cost and amount for an external event record learning can be added through admin /supervisor page and hence to make it consistent in UI these fields are displayed in summary page . From User side these fields for external events are non-editable and empty.

Keywords

External Event Cost External Event Amount External Event , KBA , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning all versions