SAP Knowledge Base Article - Public

2516142 - Scheduled Offering displays no details for instructor but populated within the SO's segments.

Symptom

Scheduled Offering displays 'No Name' for instructor details, yet within the segments of the SO, the instructor's name is populated.

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

1. Navigate to System Admin > Learning > Scheduling Offerings > Create New
2. Include approved instructor on creation of scheduled offering as illustrated below and save

 claire kba.png

3. View the Scheduled Offering and note Instructor filed is populated with 'No Name'

claire kba 1.png

Resolution

1. To update the Instructor name within the Scheduled Offering, choose a segment.
2. Click to 'Edit' the segment and select Instrutor name.

claire kba 2.png

3. Click Save.
4. Scheduled Offering Instructor field has now updated correctly with Instructor's name.

claire kba 3.png

Keywords

Instructor, No Name, Segment, Scheduled Offering, Missing Instructor, Instructor Name, Scheduled Offering Insturctor, LMS, , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions