When the customer is editing master layout, they will find that not every section is able to use 'copy and paste' function.
Reproducing the Issue
1. Customer Woc -> Account -> Open one account
2. Edit master layout, Copy the section at the right of the page.
3. Then you are unable to paste to every section, you can only paste it to the few section.
In the following two scenario, the section in unable to use copy and past function.
- You cannot paste in the pane which is in the embedded component. This could be checked if there is any facet with EC embedded to it.
- You cannot paste in the pane which does not have the anchor. Please open the UI designer for this component and see if there is an anchor.
System works as designed.
KBA , SRD-CC , Cross Components , How To