SAP Knowledge Base Article - Public

2515370 - Documents attachments: storage and purge questions

Symptom

How can administrators manage the storage space allocated for the attachments that can be associated with LMS records (via the Learning Event Editor too for example)?

Can the attachments be deleted or purged from the system?

Environment

LMS all versions.

Reproducing the Issue

Documents attachments that can be added via the Learning Event Editor tool (for instance) are stored directly in the LMS database and administrators may need to know how much space is left and how to purge the attachments when needed.

Cause

The storage space is limited to 2 GB for each LMS instance.

Resolution

The documents uploaded in the learning history as attachments are saved int he LMS database and administrators may manage the attachments via System Administration> Tools> Attachments Utilization:

attachments.PNG

  1. Show Statistics: the system shows the attachment statistics up to, but not including, the date you entered.

    attachments_stats.PNG

  2. Purge is the other option available in this screen and allows deleteing the attachments that are no longer needed. This removes all of the attachments from the associated records if the files were attached before, but not including, the date you entered. If you plan to purge attachments, then we recommend that you check and double-check your dates because you cannot undo a purge.

    attachments purge.PNG

Keywords

atachment; attachement; document; link; add; associate; , KBA , LOD-SF-LMS-ADM , Admin Tools , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , How To

Product

SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors Learning all versions