2515278 - How to import Payment Information details for existing users with Payment Information records

SAP Knowledge Base Article - Public

2515278 - How to import Payment Information details for existing users with Payment Information records

Symptom

How to import Payment Information details for existing users with Payment Information records?

Incorrect import process throws the error "Sorry, you should provide the main payment method".

Environment

Employee Central: Payment Information

Resolution

  1. Navigate to Admin Centre -> Import and Export Data
  2. Export Data
  3. Export data for the user/all for Payment Information as following:
    PIExport.JPG
  4. Navigate to Admin Centre -> Monitor Job to download the export file
  5. Open the file "Payment Information - Details.csv" from the zip file in Notepad/Notepad++
    B4Edit.JPG
  6. Edit the last row (row 6 in the screenshot) according to your requirement. I'm changing the effective date ao 08/05/2017 and "testdude" to "testdude2". Youcan change the data as per your business requirement
    AfterEdit.JPG
  7. Save the file
  8. Open the file "Payment Information.csv" and add the new row as per new data. Save it.
  9. Close the Notepd / Noteepad++ application. You'll get the following prompt and you should click on "Yes".
    Yes.JPG
  10. Close the zip file
  11. Import the zip file from Import and Export Data. -> Import Data -> Zip File

Keywords

ECT-78409 main_payment_method   , KBA , LOD-SF-EC-PAY , Payment Information , LOD-SF-EC , Employee Central , How To

Product

SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors HCM Core 1711