2515215 - Inactive Item will not be removed from Curriculum assigned to users

SAP Knowledge Base Article - Public

2515215 - Inactive Item will not be removed from Curriculum assigned to users

Symptom

If an admin deactivates the Learning Item and if the same item is a part of a curriculum assigned to a user, then the system is still showing the Curriculum with the inactive item to be completed by the user.

Environment

Learning Management System

Successfactors Learning Management System

Successfactors LMS

LMS

Reproducing the Issue

  1. Assign Curriculum to a user which has a requirement pool defined in it.
  2. As an admin deactivate one of the ITEM in the curriculum.
  3. Login as user and you will still see the in-active ITEM appearing on the Curriculum assigned to user.

Resolution

As per system design if we deactivate an ITEM and if it exists in an of the curriculum then the system will still show the curriculum with the inactive ITEM. In such scenarios, Admin should remove the ITEM from the curriculum.

See Also

 

https://community.successfactors.com/t5/Learning-Quick-Answers/Curricula-Requirements-Show-Inactive-Items-How-to-Configure/m-p/59304/highlight/true#M633

Keywords

LRN-8812 Inactive ITEM from Curriculum Curriculum incomplete with inactive ITEM in it , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions