SAP Knowledge Base Article - Public

2515077 - Error message when trying to open Continuous Performance Tab (After first time set up) - Continuous Performance Management

Symptom

  • After enabling Continous Performance management, system throws an error message when trying to open Continuous Performance Tab:
    CRIAR KBAA CPM.JPG

 

  • Get a script prompt with an errorID

        Sample ErrorID:

 errorId=49eba8a7-d946-45b3-8767-f3ba31b59b03, fingerprint=647bc97b54bf7c7152b4dcf0ac6286f149785b6a, timestamp=2017-09-08T17:17:37.339-0400, server=1PC4BCF50, versionInfo=Release%3A%20b1705.1255416%0A%20%20%20%20%20%20Server%3A%      201PC4BCF50%0A%20%20%20%20%20%20Timestamp%3A%202017-09-08T17%3A17%3A28.606-0400

  • Notification description is BLANK

CPM Error.JPG

Environment

  • Continous Performance Management

Reproducing the Issue

Admin Center> Performance Management> Continuous Performance Management

Cause

Seem the module was not implemented properly

Resolution

  • In the case that the you get Odata API issues like this in CPM, you can go to Admin Centre and search for Odata Metadata Refresh and Export. Use the refresh button and then test again.
  • Resolution Steps

 -  Log into the instance as admin> Go to Admin Center> Search for Odata Metadata Refresh and Export> Click on Refresh button

 

If failed, please try the following.

1. Check Permission

   Refer to: 2457551 - Continuous Performance Management Page keeps loading

2. Disable CPM

 Admin Center> Performance management> Performance management Feature settings> Uncheck: Enable Continous Performance Management

3. Go to Provisioning> Clear Cache

4. Enable CPM

  Admin Center> Performance management> Performance management Feature settings> Check: Enable Continous Performance Management

5.  OData API Metadata Refresh and Export

  Refer to: 2171588 - SuccessFactors: OData API Metadata Refresh and Export

See Also

2457551 - Continuous Performance Management Page keeps loading

2171588 - SuccessFactors: OData API Metadata Refresh and Export

Keywords

  • OData Service OneOnOneMeeting Failed, Error Status: error, errorThrown: Not Found EdmEntitySet OneOnOneMeeting is not found;
  • CPM Error;
  • OData Error;
  • CPM issues;
  • Continuous performance issues.
, KBA , LOD-SF-CPM-API , Webservices, OData APIs , Problem

Product

SAP SuccessFactors HCM Core 1708