2515050 - LMS - Disable Learning Plan Expiration Notifications for Specific Items Only

SAP Knowledge Base Article - Public

2515050 - LMS - Disable Learning Plan Expiration Notifications for Specific Items Only

Symptom

Customer wants to disable Learning Plan Expiration Notifications for a specific item only and not on a global level

Environment

SuccessFactors Learning Management System - All Versions

Reproducing the Issue

1. Assign an item to a user

2. User receives Learning Plan Notification for that specific item

3. User does not want notification for that specific item, but wants notification for other items

Resolution

If you want to disable Learning Expiration Notification for a specific Item, follow these steps:

1. On the Admin side, go to the specific Item

2. Go to Related -->> More -->> Notification

3. Under "Override Learning Expiration Notification Defaults", uncheck "User" or "Supervisor" (depending on your requirement).

4. Set the Threshold and Reminder Period to Zero (0) to avoid sending the Reminder and Overdue Notification (see screenshot below):

 item notif.png

Keywords

LMS Learning Plan Expiration Notification, Learning Plan Expiration Notification on the Item Level, Item Level, Disable Learning Plan Expiration Notification on Item Level , KBA , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711 ; SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1402 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1411 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508