SAP Knowledge Base Article - Public

2514711 - Unable to Create Inbound Delivery Against Manually Finished Purchase Order

Symptom

You have Manually Finished the delivery of line items in a purchase order and hence when you try to perform post goods receipt, Open Purchase Order Quantity becomes zero and hence unable to create Inbound Delivery against it.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Purchase Requests and Orders Workcenter.
  2. Go to Purchase Orders view.
  3. Show All Purchase Orders and find the required Order ID.
  4. Select and Edit it.
  5. Go to View All and navigate to Items tab.
  6. Select the required Line item and  Goto Basic Data tab and there  under Settings section
  7. You can see Delivery Completed status as Manually Finished
  8. Now when you go to Inbound Logistics Workcenter.
  9. Go to Purchase Orders view.
  10. Show All Purchase Orders and find the required Order ID.
  11. Select the Purchase Order ID and choose Post Goods Receipt.
  12. Here you find that system is not displaying any line item against the purchase order to create inbound delivery.

Cause

If you Manually Finish the delivery of a purchase order, the stock for the products in the purchase order will not get updated in the system.The stock gets updated only if you receive the goods through inbound delivery.

Resolution

To receive the required quantity for all line items against purchase order, please follow below given steps :

  1. Go to Purchase Requests and Orders work center.
  2. Navigate to Purchase Orders view.
  3. Search the relevant purchase order, select it and choose the Edit button.
  4. Navigate to View All ->under Items tab.
  5. Select all line items one by one and choose option: Resume -> Delivery
  6. Perform Send Update.
  7. You will be now able to now perform Post Goods Receipt against these line items and Inbound Delivery will be created.

Keywords

Unable to do inbound delivery, unable to do goods receipts,Delivery Completed status as Manually Finished , KBA , AP-IDP , Inbound Delivery Processing , How To

Product

SAP Business ByDesign all versions