SAP Knowledge Base Article - Public

2514432 - How to configure the default Talent Community email settings

Symptom

By default, a candidate creating a Talent Community Account will be subscribed to Sales and Marketing e-mails and Job Agent e-mails.

They can decide to then edit their Account Preferences if they want to opt out.

This article explains how to change this default setting.

Environment

SAP Success Factors Recruiting Marketing

Cause

There are two (optional) profile fields that control how e-mail is sent to a talent community member. These are configured in the Profile Configuration templates under Talent Community Setup in Command Center. 

They are :

  • emailenabled ** Controls agent e-mails sent to the member
  • campaignemailenabled ** Controls sales and marketing e-mails sent to the member

The default set of profiles (the "site ID 0" profiles) do not include either of these fields.
If either of these fields is not included in the profile, the checkbox will not be shown for that e-mail type on the business card, and the default for the user will be set to "1", which means that the user will receive the type of e-mail specified for the checkbox. If the field is included in the profile, you can specify how it is checked by default, that is, when a user who is not logged in visits the business card.

Resolution

The two fields "emailenabled" and "campaignemailenabled" must be included in the Profile Configuration templates under Talent Community Setup in Command Center. 

How to configure these fields :

  • By specifying checked="true" for one of these fields in a profile, the checkbox will be shown as checked by default, and the user will have to uncheck the checkbox in order to not receive e-mails of that type.
  • By specifying checked="false" for one of these fields in a profile, the checkbox will be shown as unchecked by default, and the user will have to check the checkbox in order to receive e-mails of that type.

NB : "checked" is the same as "1", which is the same as "true". "unchecked" is the same as "0", which is the same as "false". The terms are used interchangeably when describing the state of the checkboxes, since the database stores the checked value as "1" and the unchecked value as "0", but we refer to the checkboxes as "checked" or "unchecked".

Important note:

These fields may be Applied to Standard Profile, ERM Profile and Social Profile but should not be applied to the Mobile Profile.

Who can make these changes:

These changes require access to Command Center (Backend of RMK) and should be carried out by the Implementation Partner or Professional Services.

Keywords

email notifications  opt in marketing emails  job alerts opt in  opt out  , KBA , LOD-SF-RMK-ADM , Administration, Settings, Permissions , How To

Product

SAP SuccessFactors HCM Core 1705