2514324 - Why does the Resume parser return 'UNSPECIFIED' for my company name?

SAP Knowledge Base Article - Public

2514324 - Why does the Resume parser return 'UNSPECIFIED' for my company name?

Symptom

The CV/Resume parser returns UNSPECIFIED for an organisation name

Environment

SuccessFactors Recruiting Management (RCM)

Reproducing the Issue

Upload a CV / resume to the system in 'My Candidate Profile'

unspecified-company.png

Cause

The CV/Resume parser returns a default value of UNSPECIFIED if the organisation name could not be identified. This can occur if the organisation name is recognised as part of the experience description, rather than an organization name. Because of this, there is no organization name returned and the a 'default' output of "UNSPECIFIED" is returned.

Resolution

This is a current product limitation. This parser is being continuously working on and it is possible that this issue will be fixed in a future release.

A warning message of "Take a look at the information below in case we made a mistake or missing something" is displayed to all users who use the Resume parser to alert them of any possible errors.

Keywords

CV; Resume; Parser; Parsing; Company; UNSPECIFIED; , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions