2513119 - POS Sales Transaction is Inconsistent Due to Error Message: 'Sum of sales items with same tax attributes must not be zero'

SAP Knowledge Base Article - Public

2513119 - POS Sales Transaction is Inconsistent Due to Error Message: 'Sum of sales items with same tax attributes must not be zero'

Symptom

There are some Point-Of-Sales transactions in your system with Inconsistent status due to error: 'Sum of sales items with same tax attributes must not be zero'.

Reproducing the Issue

  1. Go to Customer Invoicing work center.
  2. Go to the Point-of-Sales (POS) Transactions view and Sales Transactions sub view.
  3. Search and find the POS sales transaction 123. (123 presents the ID of the POS sales transaction). This transaction is with status Inconsistent.
  4. Click Check button, system shows the error message: 'Sum of sales items with same tax attributes must not be zero'.

Cause

To use zero as total amount, you need to maintain the value in the tag of <RetailTransactionDebtorItem> in payload.

Resolution

You have to maintain the values in the following tags :

<RetailTransactionDebtorItem>
<ExternalID>0000000001</ExternalID>
<CashDiscountAmount currencyCode="***">0.0 </CashDiscountAmount>
<CashDiscountTermsCode>****</CashDiscountTermsCode>
<BusinessTransactionCurrencyAmount currencyCode="***">0.0 </BusinessTransactionCurrencyAmount>
</RetailTransactionDebtorItem>

In place of wildcard characters(*), you have to give the respective values. Cash discount term code will be the payment terms which will come on UI.

Keywords

KBA , AP-CI , Customer Invoice Processing , How To

Product

SAP BUSINESS BYDESIGN 1708