The approver has to approve the document XYZ several times (XYZ represents the document ID).
After clicking the Approve button first time, the status of XYZ changes to Document saved. Only after the second time that button is clicked , the status of XYZ change to Approved.
Reproducing the Issue
- Go to Managing My Area work center.
- Select Approvals view.
- Find XYZ.
The approver has to click the Approve button several times. After approving the first time the status is Document saved, only after the second approval the status is Approved.
Several similar conditions are maintained in the document's approval process. This leads to several tasks being created for the same user.
You can either remove one of the conditions in the approval process or use the Skip Reapproval checkbox to prevent an approver from receiving several approval tasks for the same document.
approval process, several approvals tasks, approver, click approve twice , KBA , approver , approve , approved , approval task , document saved , approval process , AP-POP-PO , Purchase Order , How To