SAP Knowledge Base Article - Public

2512104 - The Visit's Attendee List Shows all Contact, not Just Contact Related to Visit's Account

Symptom

The Visit's attendee list shows all contact, not just contact related to the Visit's account.

Reproducing the Issue

  1. Go to the Visit work center.
  2. Go to the Visit view and search the Visit ABC (where ABC is the Visit name for account LMN).
  3. Open account LMN and go to the Contact facet.You can see there few contacts listed here.
  4. Now open the Visit ABC and go to the Attendees facet.
  5. Click on the Add button and open the value help of field Name.

You can see it display all Contact, not just contact listed in an account.

Cause

Account's Contact is not default in Attendee list – however, if your business case is to add contacts related to the particular Visit’s account, you can add the person to the Contacts facet, instead of Attendees.

Resolution

This is an expected system behavior.

Keywords

KBA , AP-PRP , Purchase Request Processing , How To

Product

SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1708 ; SAP LE APPL.PLATFORM 1705 ; SAP LE APPL.PLATFORM 1708